Designing Microinteractions

A new way to experince text messaging.
Hero image for project titled designing microinteraction. Shwoing four distincitve apple watch interfaces.

The Challenge

Problem 1: Customization
Currently, there is no way to customize text messaging to the user's desired look and feel.
Problem 2: Animated Messages
Currently, animated messages can only be triggered by keywords sent by the user.

Solution

Solution 1: Customization
Texting is a way to connect with loved ones and build new memories. I created personalized wallpapers so that the user can feel more deeply engaged with the individuals they communicate with.
Solution 2: Animated Messages
I created a new trigger to send animated messages that are not limited by keywords. This feature allows messages to be sent at the user's discretion, offering greater flexibility and spontaneity in communication.
Role
UI Designer
Industry
Consumer Tech
Timeline
2 weeks in February 2024
Team
Solo Project
Tools
Figma
Designing Microinteractions
Check out my Prototype!
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1a

Design Challenge 1

How can I make text messaging more customizable for Apple watch users in a delightful way?

2a

Competitive Analysis

I drew inspiration from features found on platforms such as Snapchat, WhatsApp, and Facebook Messanger which empower users to personalize their text messaging experience. The task at hand was to devise a user flow that seamlessly translated to a smartwatch interface.

A gif of how users on snapchat are able to change their wallpaper on the text messaging screen
Custom wallpaper on SnapChat
A gif of how users on WhatsApp are able to change their wallpaper on the text messaging screen
Custom wallpaper on WhatsApp
A gif of how users on the FB messenger app are able to change their wallpaper on the text messaging screen
Custom wallpaper on FB Messenger
2b

Sketches

I began the design process with low-fidelity sketches and wireframes. I focused on layout, structure, and user flow, aiming to map out the core features and interactions in a way that was both functional and intuitive.

Sketches of how I envision customizable wallpaper to be used on the apple watch
Sketch whowing how to customize wallpaper
3a

Obtaining Feedback

After presenting the idea to my class initially, I got valuable feedback on designing on a smaller screen.

Problem: The photo category selection was too small.
Solution: I bumped up the photos from 43px to 60px and took advantage of horizontal scrolling to see all contacts.

a screenshot of a zoom meeting where I had my designs critiqued by the class
Presenting my idea to classmates for feedback on Zoom
A before and after shot apple watch screens where the size of images was bumped up.
Initial wireframe for choosing wallpaper
4a

Customizable Wallpaper Feature

Feature 1: Change Wallpaper
Trigger:
To change the wallpaper, the user must long hold on the text message they wish to change. This is an example of a hidden trigger.
Rules: The user must long hold for 1 entire second.
Feedback: There is haptic feedback to indicate that they can now update the background.
Loops:
Condition-controlled loop

A gif showing how a user can add a new wallpaper to their apple watch

Feature 2: Parallax Scrolling
Trigger:
To scroll through the themes, the user can use the rotary dial on the side of their watch or with their finger.
Rules: The user must scroll for the parallax effect to take place.
Feedback: The user gets visual feedback when the text bubbles slide into place.
Loops: Condition-controlled loop

A gif showing a new wallpaper being selected on the apple watch

Feature 3: Theme Chosen
Trigger:
The user taps on the chosen theme.
Rules: The user must tap on the theme to select it.
Feedback: The user gets visual feedback that their theme has been selected when it expands the entire width of the smartwatch.
Loops: Condition-controlled loop

A gif showing a new wallpaper being added on the apple watch
1a

Design Challenge 2

How can I encourage more regular use of animated messages on the Apple Watch, beyond just special occasions?

1b

Animated Messages Currently

Animated messages are currently triggered when the user types keywords like: "Happy Birthday" or "Congratulations".

A gif showing how animated messages are currently used on the apple watch. They are triggered by keywords
Happy birthday animated message on Apple Watch
2a

User Interviews

I conducted interviews with three users to gather their perspectives on animated messages. While all respondents expressed genuine enthusiasm for animated messaging, they also conveyed a desire for the option to send these special messages on occasions beyond just birthdays or congratulations.

A headshot of a woman smiling
"I would love to send balloons at anytime to jazz up a message. Who cares if it's not a birthday!" - Lylybelle
A headshot of a man smiling
"I think a valuable feature would be to give the user more control over when they want to send an animated message." - Spencer
A headshot of a woman smiling
"I wish there was a way to send an animated text message more than just once." - Malia
3a

Animated Messaging

Feature 1: Sending an Animated Message
Trigger:
To send an animated message, the user can swipe down to see all options. One option is for celebrations, the other is to show amazement.
Rules: The user must swipe on the circle.
Feedback: The user receives visual feedback through the appearance of a new icon adjacent to the iMessage input field.
Loops: Condition-controlled loop

A gif showing how the user can change text messaging modes on the apple watch

Feature 2: "Celebration" Animated Message
Trigger:
Once the "celebration" mode is selected by the user, they can send their animated message.
Rules: The user must be in "celebration" mode to send this animated message.
Feedback: The user gets to experience a fun "celebration" animated graphic.
Loops: Condition-controlled loop

A gif showing

Feature 2: "Celebration" Animated Message
Trigger:
Once the "celebration" mode is selected by the user, they can send their animated message.
Rules: The user must be in "celebration" mode to send this animated message.
Feedback: The user gets to experience a fun "celebration" animated graphic.
Loops: Condition-controlled loop

Gif showing celebration graphic on apple watch
4a

Retrospective

This was a really fun project for me because I got to dive deep into the subtle details that make apps engaging. It is fascinating to consider how seemingly small interactions can have a great impact on how users relate to an application. One of my favorite examples is the double-tap feature for liking on Instagram. This was a game changer for Instagram because it shot user engagement to the roof! Similarly, I find it fascinating how entire apps like Tinder were built on the swipe. Tiktok was made famous by leveraging endless video feeds to captivate (or addict) users as they scroll through content.When designing my own interactions, I really enjoyed understanding the complexities of smart animate in Figma and exploring how interactive components can elevate a design.